Error codes

The functions may operate differently depending on the software version. That is why a software version is included with every error code.

The details regarding the software version used can be read on the rating plate or displayed via menu 4.24.

Code*

Fault

Software version

Cause

Remedies

E006

Rotating field error

all

  • Incorrect rotating field
  • Operation via single-phase current connection
  • Establish a clockwise rotating field at the mains connection.
  • Deactivate rotating field monitoring (menu 5.68)!

E014.x

Leakage detection

all

The moisture probe of the connected pump was tripped.

See the installation and operating instructions of the connected pump

E040

Fault, level sensor

all

No connection to the sensor

Check the connection cable and sensor. Replace the defective component.

E062

Dry-running protection active** / min. water level active**

all

  • Operating mode “drain”:
  • Dry-running level reached
  • Operating mode “fill”:
  • Min. water level, below minimum value
  • Check inlet and system parameters.
  • Check that the float switch is working correctly, replace the defective component.

E066

High water alarm active

all

High water level reached

  • Check inlet and system parameters.
  • Check that the float switch is working correctly, replace the defective component.

E068

Extern OFF active

all

The “Extern OFF” contact is active; the active contact is defined as alarm

Check the connection of the “Extern OFF” contact as per the current connection diagram.

E080.x

Pump fault**

Up to 2.01.x

  • Operation via single-phase current connection
  • No feedback from the corresponding contactor.
  • Bimetallic strip has been tripped.
  • Motor current monitoring has been tripped.
  • Deactivate motor current monitoring (menu 5.69)!
  • Check functionality of pump.
  • Check that the motor has sufficient cooling.
  • Check the set rated current and correct if necessary.
  • Contact customer service.

E080.x

Pump fault**

From 2.02.x

  • No pump connected.
  • Motor current monitoring not set (potentiometer is at 0)
  • No feedback from the corresponding contactor.
  • Bimetallic strip has been tripped.
  • Motor current monitoring has been tripped.
  • Connect pump or deactivate minimum current monitoring (menu 5.69)!
  • Set the motor current monitoring to the pump’s rated current.
  • Check functionality of pump.
  • Check that the motor has sufficient cooling.
  • Check the set rated current and correct if necessary.
  • Contact customer service.

E085.x

Pump running time monitoring***

Up to 1.xx.x

Maximum running time of the pump exceeded

  • Check the operating parameters (inlet, switching points).
  • Check that other pumps function.

E090

Plausibility error

all

Float switches are in incorrect sequence

Check the installation and connections of the float switch.

E140.x

Pump starts exceeded***

all

The max. number of pump starts has been exceeded

  • Check the operating parameters (inlet, switching points).
  • Check that other pumps function.

E141.x

Pump running time monitoring***

From 2.xx.x

Maximum running time of the pump exceeded

  • Check the operating parameters (inlet, switching points).
  • Check that other pumps function.

Key:
*“x” = represents the pump to which the fault shown applies!
** Fault must be manually acknowledged in ex-mode!
*** Fault must generally be manually acknowledged.