Faults, causes, remedies

Repair work may only be carried out by qualified personnel!

DANGER

danger

Risk of fatal electrical shock!

Ensure there are no risks arising from electrical current!

• Prior to any repair work, disconnect all directly connected products from the power supply and secure them against unauthorised reconnection.

• Damage to the mains connection cable may only be repaired by a qualified electrician.

WARNING

warning

Hot surface!

The entire pump can become very hot. There is a risk of burns!

  1. Allow the pump to cool down before commencing any work!

Faults

Remedies

The module LED status flashes red.

Remove/insert the module or deactivate/activate the product.

Not possible to connect to the Wilo-Smart Connect Module BT.

Remove/insert the module or deactivate/activate the product.
Delete pairing keys on smartphone.

LED status does not light up.

Check that the module is correctly positioned in the interface.

The Wilo-Smart Connect Module BT cannot be configured via the product/menu does not appear.

Remove/insert the module or deactivate/activate the product.

If the malfunction cannot be rectified, consult a specialist technician or the nearest Wilo customer service or representative location.